
Need help?
Frequently Asked Questions
WHAT IS THE REFUND POLICY?
We do not offer refunds or exchanges. All purchases are final, so please review your order carefully before completing your purchase.
WHAT MATERIALS ARE USED?
Our materials and craftsmanship meet the highest standards each piece arrives in pristine, never-worn condition with a flawless, premium presentation.
HOW SHOULD I CARE FOR MY JEWELRY
How should I care for my jewelry?
Our jewelry is designed for everyday wear, but following these guidelines will help preserve its beauty:
- Store in the original packaging or in a cool, dry place away from sunlight and humidity
- Clean gently using a dry jewelry polishing cloth
- Avoid contact with chemicals, including perfumes, lotions, and household cleaners
- Remove before activities that may cause impact or abrasion
- Seek professional cleaning when necessary
ARE ANY PURCHASE FINAL SALE?
Yes. All sales are final with no refunds, exchanges, or exceptions.
HOW MUCH IS SHIPPING?
Shipping is free.
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